Latest opinions that Vishwanath Thanalapatti has shared on Finextra

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Vishwanath Thanalapatti

Analytics

Temenos

Member since

04 Jan 2018

Location

Canada

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Vishwanath's opinions

Digital Engagement Banking–Importance of Business Process Modelling

In my earlier blog I put forth the point, that a comprehensive knowledge of industry specific workflow is necessary for modelling an innovative business process. I will illustrate this with the task of a ‘Customer Deposits Cash’ in the work flow ‘Cash Deposit’; then follow it up with the use case modelling of business processes on the foundatio...

09 May 2021 /retail Digital Banking Trends

Digital Engagement Platform– Is it Banking or Process or Technology?

I was in conversation with a person from a digital engagement platform (DEP) provider, the conversation was all process. As a banker who has grown straddling banking and technology, I realised quickly she had little knowledge of the underlying business workflow. Banking, accepting money for lending is one of the oldest professions, quite versat...

03 May 2021 /people /retail Digital Banking Trends

To Decide or Not to Decide - XAI is the Answer

The corporate world was better prepared in the wake of the tectonic shifts that we are passing through. All that was required was a change in the mind set; this without the option. The digital mantra kept the office lights burning. A solitary office where the employees congregated each morning mushroomed into 60 separate SOHOs. Thanks to intern...

23 June 2020 /covid-19 Artificial Intelligence and Financial Services

Analytics: The Power of the Law of Association

Analytics of late, is on the main stage for several organisations across industries. I have seen several implementations. As a consultant evaluated the cost benefit (investment to business value) and viewed it donning the hat of an information system auditor. This article is written from that experience. The business value is in the design of ass...

09 September 2019 Analytics in Banking

Dashboards : The yoga of analytics

Digitisation is the brick and mortar of modern day business with analytics as a strategic component; Underlying analytics are scores of algorithms, call it machine learning or AI that help to determine and in a way modulate customers’ behaviour. In addition, assist in decision-making. The potency of analytics is in the design of dashboards specifi...

08 July 2019 Analytics in Banking

Analytics 360 - The Best and Only the Bet for Digitally Engaging Customers

When I started my career in banking the universe was very different. Travelling back in time it looks like a different planet altogether. ‘Logan’s Run’ created waves as did ‘The close encounter of the third kind’; Ray Bradbury’s stories transposed one to a different time and space. Customers walked into branches and the relationship managers ceme...

17 December 2018 Digital Banking, Mortgages and Savings

Data Analytics: As Good As the User

Numbers are more persuasive; visual representations gravitate bringing the ‘wow’ factor. All this is possible by the sophisticated tools of today that churn large amounts of data into nice beautiful picturesque dashboards. Some look like abstract art that would have certainly thrilled Picasso. The CxOs use these to make ‘fact based’ business deci...

14 December 2018 Data Management 101

Analytics in an Openbanking Era

Analytics descriptive or predictive is normally associated with data that has accumulated over time banks went digital with introduction of computers in operations. Data thus accumulated grew to big data which is the foundation for analytics. However with open banking this is changing. Openbanking does not have bigdata as a startpoint for anal...

09 October 2018 Open Banking

Gem of a Fraud: A classic example of operational risk

Indian banking system is reeling under a series of reported frauds in the last few weeks. The mother of all is the USD 1.7 billion at PNB (Punjab National Bank) which is amongst the top public sector banks. Modus Operandi: An Indian bank (A) issues an LOU (Letter of undertaking) at the request of a corporate to a bank in a different country (B), gu...

21 February 2018 /regulation Financial Risk Management

Open Banking and Analytics Intelligence

Open banking is catching the imagination of consultants, analysts, commentators and general public. One reads about the benefits from data sharing with third parties, concerns over data privacy and on the technology front-information and electronic security. I thought it best to ask a friend of mine in London, what her views are on open banking an...

08 February 2018 Open Banking